Tapjoy Reviews and Testimonials

I was very satisfied with Tapjoy’s customer service until this moment. I had spent over a week completing a “Game of Sultans” reward, which was a pretty large reward for Covet Fashion. When I completed the offer, I received an email from Ricardo saying that I am ineligible to receive the reward due to the guidelines set by the advertiser. It doesn’t make sense to me since the offer clearly states that I had apprx 60 days to complete the offer and upon completion I will receive 15677 diamonds. I completed the offer in about 10 days of plentiful effort and now I’m having to hear that my efforts were fruitless. That’s just plain dishonesty right there. I’m very upset at the moment and will be warning future Tapjoy users about my experience. Tapjoy states they’re a 3rd party app and claims no responsibility, but Tapjoy is the one verifying these offers, is this not the case? If that’s so, then they’re responsible as much as the advertisers. This is ridiculous, what a waste of time.

I have emailed Ricardo back several times and all I received was an email stating to read the advertiser’s guidelines, that I am still ineligible for the reward, and that my case has been resolved. I had followed the offer’s instructions to the T and yet after all that work, nothing has been resolved. This is an example of pure dishonesty and deceit. I have asked him if I can receive some reward for the time spent on the valid offer and I have yet to receive a response. My opinion of Tapjoy has changed drastically and to think that I was the one telling everyone that Tapjoy is really an honest company when everyone told me otherwise.